Aloha Don. Your article nicely describes the many challenges we face in our culture every time someone "makes a differing opinion wrong." That means there is no amount of facts or information that might move an opinion.

Having "no will to doubt" is an unfortunate place where facts won't matter and there's 100% belief about specific topics. As you indicated, we will always have incomplete information, much like the iceberg example.

Far too many people mistakenly believe what they can see or measure is what's most important to the outcome they seek. Your question is very helpful. Here's another I've found to work in all types of challenging situations to cut through the noise of incomplete information to build "a better, kinder, and more inclusive world." It is "What's one thing that would help you the most right now?" The answers have been priceless.

Keep up the great writing!

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